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ADAERO Services

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Adaero Tech is a service provider and solutions integrator focused on helping customers to make an impact on their business productivity and drive VALUE through our services in domain of Unified Communications & Video Collaboration.
Adaero Tech offers comprehensive support services from Consulting to Care services for infrastructure based solutions as per entire solution lifecycle where these services are key to successful deployment and adoption.

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Consulting Services

Adaero Tech offers multiple consulting services like Video room design, Network readiness, Solution design, Adoption, Network audit, Training & Optimization.

The groundwork for a successful Unified Communication & Video Collaboration solution needs to be laid long before the product is shipped to the customer’s site. Every conversation with a potential customer should include these three topics to give them the best chance for success.


  • Network/Room Readiness : Though often overlooked, a customer’s network/room is most often the cause of diminished customer experience with collaboration solutions.

  • Solution Design : Ensure customers have a well-researched and detailed deployment plan that identifies how and where their solution will be deployed into their prodUnified Communicationtion environment.

  • Adoption Strategy : Make sure customer understands their employees’ current perceptions of UNIFIED COMMUNICATION/video and has a plan for creating a collaboration culture once the solution is deployed

Professional Services

Professional services offer a single source solution ensuring your deployment of video and/or Unified Communication equipment is smooth and trouble free. Expertise and experience of Adaero Tech project team helps in smooth deployment of solution.

The types of deliverables you can expect from project manager include:

  • Project planning : Working with you to develop and agree a project plan, including scope of work, objectives, and project approach.

  • Project implementation : Responsibility for managing skills and resources in order to complete the project.

  • Project review : Reviewing the result of a system implementation or upgrade against agreed timelines and expected outcomes.


Care Services

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Adaero Tech maintains a strong focus on its delivery capabilities and committed to provide the best-in-class technical support.

Adaero Tech offers the range of support services that provide comprehensive technical support, software upgrades and updates as released, and parts replacement to keep customers' solutions available when they need them. Response time, proactive oversight, 24x 7 telephone supports are all options designed to meet the most demanding customer’s needs.

Manages Services

Adaero Tech offers Managed Services to our customers to take the responsibility of administration, management, high availability and ensure higher uptime for their business continuity. We take entire ownership of customer’s deployed infrastructure by having our technical resources based out at customer site and deliver complete peace of mind.

This service has monthly/quarterly review of agreed SLA and uptime of the solution.